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Soft Skills are the combination of interpersonal skills, personal qualities, career attributes and social skills which includes abilities like communication, co-ordination, working under pressure and solving critical issues on workplace. These are the skills developed overtime through personal experience and reflection. Soft skills are often overlooked but they are important in day-to-day activities.
According to Schulz (2008 p 147) some of the examples of soft skills are:
Communication skills
Critical and structured thinking
Problem solving skills
Creativity
Teamwork capability
Negotiating skills
Self-management
Time management
Conflict management
Cultural awareness
Common knowledge
It teaches people what to do and how to behave in particular situation. As we now today’s job market is becoming extremely competitive. So employers seek the candidate who are immensely productive from the early stage. Soft skills shape personality of individual and enables social competence and has equal importance besides hard skills. It prepares people to show business etiquette, graciousness, proper sense of humor, proper leadership for tackling technical and conceptual problems through creativity and innovative solution.
It qualifies people how to prioritize task, correct mistakes and learn from previous experience. Absence of soft skills can sink the promising career of someone who is equally competent in professional and technical skills. As an example people with soft skills can easily handle the problems in work place.
Work place can be sometimes a bit frenetic. Problems may occur due to contempt and criticism on behavior, working ability. With soft skills they can make and receive repair attempts not allowing the communication to worsen through proper communication skills, problem solving skills along with safe and meaningful discussion on the topic.
Hence, soft skills play vital role in workplace for effective and efficient use of knowledge and experience. It improves our way of interaction with our colleagues, managers and the customers. It teaches us to be co-operative and responsible for the duty.
In this video, speaker presents importance of Soft Skills
References:
Lazarus, Arthur Sep/Oct 2013, ‘Physician executive’, Soften Up: The Importance Of Soft Skills for Job Success, vol. 39 issue 5, p40-45,6p.
Marcel, MR ,2012 Dec 12, ‘Business communication quarterly’, Exechttps://businesscommunication5278.wordpress.com/2016/04/27/what-makes-a-good-public-speaker/utive Perceptions Of The Top 10 Soft Skills Needed In Workplace, vol.75, issue 4, p453-465, 13p.
Schulz, B, June 2008, ‘NAWA Journal of Language and Communication’, The Importance of Soft Skills: Education beyond academic knowledge.
Succi, Chiara 2015, ‘Sociologia del lavoro’, Towards A Comparison Between Employers And Graduate Students’, issue 137, p244-256,13p.
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